Cookies Policy

This Cookies Policy explains how ALN Logistics uses cookies and similar technologies when you visit our Website, use our Mobile Apps (collectively, 'Services'). It clarifies what these technologies are, why we use them, and your rights to control our use of them.

August 20th, 2024

What Are Cookies?

Cookies are small data files placed on your device (computer, smartphone, or tablet) when you visit a website or use an app. They are widely used by online service providers to make their services work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, ALN Logistics) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Types of Cookies We Use

We use the following types of cookies to deliver a better experience and enhance the functionality of our platform:

  • Essential Cookies

    These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. Without these cookies, we cannot provide you with the services that you have asked for.

  • Performance Cookies

    These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

  • Functionality Cookies

    These cookies allow our website to remember choices you make when you use our website, such as remembering your language preferences, remembering your login details, or remembering the changes you make to other parts of our website which you can customize.

  • Targeting / Advertising Cookies

    These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission.

How Cookies Improve Your Experience

ALN Logistics uses cookies to keep our platform secure, fast, and user-friendly. Some key reasons require we use cookies include:

  • Ensuring seamless navigation between pages and retaining your specific session context during a transaction.
  • Gathering analytics that tell us how users prefer our platform, helping us prioritize new features and updates.
  • Identifying and preventing security risks. We use cookies to authenticate users, protect user data, and detect fraudulent activity.
  • Personalizing the platform to remember your preferences (e.g., your saved locations and user interface choices).
  • Providing insights into how well our marketing campaigns are performing across various channels so we can optimize our marketing efforts.

How to Manage or Disable Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your choices by:

Browser Controls

You can set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Do Not Track

Some modern browsers include a "Do Not Track" or similar feature. Because there is not yet a common understanding of how to interpret these signals, we currently do not respond to them.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

Third-Party Cookies

We may also use third-party cookies for security, analytics, and advertising. Companies that may drop cookies on your computer or device when you use our Services include:

  • Analytics: Google Analytics, Mixpanel
  • Location Services / Mapping: Google Maps, Mapbox
  • Payment Processors: Stripe, Checkout.com
  • Customer Support: Zendesk, Intercom
  • Service Delivery Frameworks: Twilio for SMS/voice notifications

These third parties may have their own privacy policies governing their use of your information, which we encourage you to review.

Updates To This Policy

We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

Please therefore re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookies Policy indicates when it was last updated.

If we make significant material changes, we may notify you by posting notice of the updated policy on our website, or if applicable, by sending you an email.

Contact Information

If you have any questions about our use of cookies or other technologies, please contact us at:

PHONE NUMBER

1-800-ALN-DELIV

PHYSICAL ADDRESS

ALN Logistics1200 Logistics DriveSuite 100City, State, 12345

Your choice and use of the Services implies your understanding and agreement with this Cookies Policy.